The Electric Heating Experts

Steve, Andy and Hannah came on Saturday to fit a new Dimplex Quantum heater in my mother's home in Kent. We are extremely happy with the whole process, from the initial enquiries to the heater's installation. Steve's communication from start to finish was excellent. The team were very respectful towards us and my mother's home. They were very friendly, clearly explained how to use the new heater and ensured there was no dirt or rubbish left after fitting. Steve called the next day to ensure the heater was working. My mother is very pleased to have a warm flat again. Thank you to Warm and Cosy.

I’m extremely happy with the service I received from warm and cosy . From start to finish, they were professional, punctual, and maintained great communication throughout the entire process. Steve has been incredibly helpful, always quick to respond to my queries, even outside of his working hours, which I really appreciate. Andy was very kind and clearly an expert at what he does, just like Steve. Both of them worked efficiently and left my home tidy and clean after the installation. There was a small accident (which could happen to anyone), but it was handled immediately and with such genuine care. They even sent me two beautiful flower bouquets, a gesture that truly went above and beyond my expectations. They also check that all four heaters were working perfectly, which shows how much they value their customers. I highly recommend this company for their professionalism, workmanship, and outstanding customer service.

The electricians were patient and informative and take great care with their work. Highly recommend

Steve and Andy installed my Dimplex Quantum heater late last year and I can not speak highly enough of the service that was provided by them. Everything about Warm and Cosy was superb and come the summer I will be having them back to install another one. Thank you.

Recently had an ancient storage heater replaced. Steve was very helpful during the site visit, the new heater was ordered and installed faster than I thought possible. He and his daughter fitted it efficiently and left everywhere immaculate. Follow up call the following day to ensure all was well - it is. I am indeed now warm and cosy! Highly recommended.

Great Job I am happy with the service provided by your company. Steve and his colleague were friendly did a great job and exceeded our expectations on all aspects: punctuality, safety,, tidiness and explaining his work. Would highly recommend. Jay

Excellent communication throughout including the original assessment, arrangement of works and post install care. Work was completed to a high standard and in good time. Everything was kept neat and tidy with property left in condition found. Would highly recommend.

Really helpful, prompt and efficient installation by Steve and good after-care. Great communication. Thank you very much. Also excellent piece of kit!

Steve and the team were quick, efficient, friendly and very professional. Service is great, follow up call the next day and very pleased with the new storage heater. Would recommend 100% and my home is now warm and cosy. Thanks again. Maxine and David

Steve was friendly and helpful when contacted initially and visited promptly to help with an electrical failure to our storage heaters. A thorough reassuring check was made of our system and all has been well since! Additionally a phone call was made to us the next day to check that all was well. I would definitely use the company in the future if needs be and would thoroughly recommend.